Frequently Asked Questions

Generators

1. What is the power output range for your fleet of generators?
Kohler Rental has generators ranging from 20 to 2000 kW.

2. What are the voltage ratings for your generators?
Output in single-phase is 115 V, 120 V, 230 V, and 240 V. Output in 3 phase is 208 V, 220 V, 240 V, 380 V, 416 V, and 480 V.

3. What are the dimensions of your generators?
Our most compact 20 kW generator is 145" long x 74" wide x 82" high. Our 2000 kW generator is 40' long x 8' wide x 13.3' high. Most of our fleet measures between these two extremes. For detailed dimensions and weights, consult our equipment specification sheets.

4. Are the generators skid mounted or trailer mounted?
Kohler Rental maintains trailer mounted 20-180kW generators. Larger generators are containerized units mounted on a chassis. The units can be removed from the trailers/chassis if necessary.

5. What is the decibel level of a running unit?
This will vary based on a number of factors such as the size of the generator, amount of load, and distance. Generators in our fleet range from 58 to 82 dBa depending on size when measured at 7 meters with no load. Refer to our equipment specification sheets for details.

6. How much fuel can your generator units hold and what are the consumption rates?
Fuel tank sizes vary depending on the size of the generator. Fuel consumption rates vary based on the generator, the load placed on them, as well as other factors. Detailed information is included on each of our equipment specification sheets.

7. Do you offer redundant power sources?
Yes, our Redundant Package contains two generators in a single container. The two units operate in-phase and share the load. If one generator should ever malfunction, the other takes over the load entirely without missing a beat. Kohler has three sizes of Redundant Packages - 180kW, 300kW and 400kW.

8. Do you have the capability to parallel generators?
We can parallel generators with our Paralleling Package equipment. Our Paralleling Package features PD-150 switchgear which allow up to 8 units to be paralleled. We also have stand-alone paralleling switchgear.

Power Accessories

1. Do you offer transfer switches and distribution equipment to distribute the power?
Yes, we have transfer switches, transformers and switchgear to manage the power, as well as a variety of unique, low-profile distribution boxes and miles of cable to efficiently and safely distribute the power.

2. What range of cable sizes do you have for distributing power from the generator?
Kohler Rental furnishes a full line of cable. Whether it is #1, #4, 4/0, quad strings, RV extensions, banded cable, or pigtails, Kohler has the right cable configuration and length for your custom project.

3. Do you offer portable lighting?
Yes, Kohler Rental has 6 kW light towers with four 1000 Watt bulbs. These units provide more than just light too. Each provides connection points for other electric power equipment.

Luxury Restrooms

1. What size restroom trailers do you have?
Kohler Rental currently has a fleet of 24' restroom trailers that have 3 women's and 3 men's facilities; 32' restroom trailers that have 6 women's and 6 men's facilities; and 32' handicap accessible restroom trailers that have 1 handicapped, 3 women's and 3 men's facilities.

2. How many restroom trailers will I need at my event?
This depends on the number of people you will have at the event. Review our planning guide to give you an estimate based on your event or contact a Kohler sales professional to determine the correct number of restroom trailers you will need to satisfy your guests.

3. What do the restrooms require to operate properly?
You will need a fresh water supply as well as four dedicated 20 amp outlets. If water and power are not available, Kohler Rental will assist you in providing these needs.

Temperature Control

1. Can your HVAC units provide heating and cooling?
Our 5-, 10-, 20-, and 25-ton HVAC units are capable of providing both heating and cooling.

Services

1. Who will perform set-up and breakdown services?
Kohler Rental will provide all the professional support necessary to setup and tear down your project.

2. Who services the equipment and how often is maintenance performed?
Kohler Rental performs routine preventative maintenance on all equipment according to the manufacturers' specifications. The equipment in our fleet is replaced regularly so you are guaranteed the newest technology and capabilities to keep your installation running flawlessly.

3. Do you arrange fuel deliveries?
As part of our service, Kohler will arrange fuel drops to keep your system running without fail.

4. How are the units transported?
Kohler has its own delivery capabilities and contract carriers. You'll get equipment delivered to your site when you need it, around the clock.

5. Do you offer remote monitoring?
Kohler can monitor the job site when you don't have manpower available to supervise. We'll monitor power quality and consumption remotely without you bearing the cost of a dedicated on-site person.

Programs and Pricing

1. Why doesn't Kohler provide pricing on the web site?
No two projects are the same. The equipment and services required for each project is different. We customize every quote based on a number of variables. That way you're assured of getting a tailored power plan that's priced specifically for your unique situation, not a "one size fits all" quote.

2. I'd like to have Kohler Rental quote my project. How do I begin?
You can start the process by completing the Request a Quote form. Fill in as much information as you know and submit it to us. We'll contact you to find out more about your project, then we'll put together the best price based on your parameters.

3. Do you have a preferred customer program?
Our Emergency Preparedness Program is for customers that don't like to wait in line. Typically used in severe weather seasons, the program allows you to reserve specified equipment. No phone calls and no waiting. It's financial insurance against prolonged power outages.

4. Does Kohler charge overtime for its rental equipment?
Kohler's equipment charges are based on three levels: Regular rate, time-and-a-half, and double-time charges by day, week and month. Kohler charges a higher rate for usage exceeding 8 hours per day, 40 hours per week, and 176 hours per month. Specific hours and rates are indicated below.

General

1. Can you please send me literature on Kohler Power products?
Use our literature request form to request information on the Kohler Power product that you are interested in. These brochures are located in the Technical Library sections listed in the site map.

Location

1. Where is your equipment located?
We have locations around the country with regional offices located in Kohler, Chicago, Dallas, Las Vegas, Los Angeles, Orlando, and Washington DC.

2. How can I contact someone at one of your offices?
There are a couple of ways you can contact us. You can go to our Sales and Service locator and find an office closest to you. Through the web by filling out our Contact Us form or call us toll free at 800-544-2444.

Web Site

1. Are specification sheets available for your equipment?
Specification sheets are available for the entire Kohler fleet. A link to our spec sheets can be found on our equipment detail pages or by using our Technical Documents searches:

• Rental Services (United States only)
• Industrial
• Residential
• Marine
• Mobile

2. I'm having difficulty viewing some pages on your web site. What's wrong?
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